Get in Touch

We'd love to hear from you

Whether you have a question about a tea, need help with an order, or simply want to share how a blend made you feel — we're here.

Email

[email protected]

We respond to all emails within one business day.

WhatsApp

+1 (604) 362-0013

Chat with us directly — available Monday to Friday, 9am–5pm PST.

Instagram

@yugenteas

Follow us for seasonal blends, rituals, and quiet dispatches from the garden.

Send us a message

Common questions

Where do you ship?

We currently ship within Canada and the United States. International shipping is coming soon.

How do I manage my subscription?

Log in to your account to view, pause, or cancel your subscription at any time.

Can I return an unopened tea?

Yes — we accept returns of unopened, sealed products within 30 days of delivery.